Contact us
Email our team and we'll get back to you as soon as we can — usually within 1–2 business days.
support@japanbuysell.comGetting started
- Create an account with your email, or sign in with Apple or Google.
- Complete your profile (name, location and a contact method such as WhatsApp or LINE) so buyers and sellers can reach you.
- Browse listings, save favourites, and message sellers directly in the app.
Posting a listing
- Tap Sell, add photos, a title, category, price (or list it as free), and your location.
- You can edit, mark as sold, or remove a listing anytime from your dashboard.
Messages & offers
- Chat with buyers and sellers in-app — you can send photos and share your location to arrange a meetup.
- Make and respond to offers directly from a listing or your Offers tab.
Plans & billing
Posting is free. Pro unlocks extras like unlimited active listings and a business storefront. You can manage or cancel your subscription from Plan & billing in your dashboard.
Safety & reporting
- Meet in a safe public place and inspect items before paying.
- Keep conversations in-app and never share sensitive personal or payment details.
- To report a listing or user, or to request account deletion, email us at support@japanbuysell.com.
Account & privacy
You can update your details in the app. To request access to or deletion of your data, contact us. See our Privacy Policy and Terms of Service for more.