Privacy Policy

Privacy Policy

Last Updated: January 07, 2026

1. Information We Collect

Account Information:

  • Name and email address
  • Phone number
  • LINE ID or WhatsApp (optional)
  • Location (prefecture/city)

Listing Information:

  • Item descriptions and images
  • Location information
  • Contact preferences

Usage Information:

  • IP address and device information
  • Browsing activity and search queries
  • Cookies and similar technologies

2. How We Use Your Information

  • To provide and improve our services
  • To facilitate communication between users
  • To send notifications about your account and listings
  • To detect and prevent fraud and abuse
  • To analyze usage patterns and improve user experience

3. Information Sharing

We do not sell your personal information. We may share information:

  • With other users (as part of your public listings)
  • With service providers who assist our operations
  • When required by law or legal process
  • To protect our rights and prevent fraud

4. Your Rights (GDPR & Japanese APPI)

  • Access: Request a copy of your data
  • Rectification: Correct inaccurate information
  • Erasure: Request deletion of your data
  • Portability: Export your data
  • Object: Opt-out of certain data processing

5. Data Retention

  • Account data: Retained while your account is active
  • Listing data: Retained for 1 year after deletion
  • Messages: Retained for 2 years
  • Analytics: Aggregated and anonymized

6. Cookies

We use cookies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze site traffic (Google Analytics)
  • Prevent fraud

You can disable cookies in your browser settings.

7. Data Security

We implement industry-standard security measures including:

  • Encrypted connections (HTTPS)
  • Secure password storage
  • Regular security audits
  • Limited employee access

8. Children’s Privacy

Our service is not intended for users under 18. We do not knowingly collect information from minors.

9. International Data Transfers

Your data may be processed in countries outside Japan. We ensure appropriate safeguards are in place.

10. Changes to Privacy Policy

We may update this policy. We will notify users of significant changes via email or site notice.

11. Contact

For privacy concerns or to exercise your rights, contact:
Email: privacy@japanbuysell.com